Privacy Policy
Nudgora provides software that helps businesses review and send polite follow-up reminders for overdue invoices, starting with QuickBooks-based workflows. This Privacy Policy explains what information we collect, how we use it, and the choices available to customers and end users.
Information we collect
- Account and contact details, such as your name, company name, email address, and login information.
- Billing and subscription details needed to provide the service.
- Invoice, customer, and reminder workflow data that you authorize Nudgora to access from connected systems such as QuickBooks.
- Usage, log, and diagnostic information needed to secure, operate, and improve the service.
- Information you submit through support, demo, or contact forms.
How we use information
- Provide, maintain, and secure the Nudgora service.
- Sync invoice and customer records from connected accounting systems.
- Generate, review, and send reminder workflows at your direction.
- Respond to support requests, product inquiries, and operational issues.
- Monitor performance, prevent abuse, and improve reliability and product quality.
- Comply with legal obligations and enforce our agreements.
How we share information
We do not sell personal information. We may share information with trusted service providers and subprocessors who help us host the service, deliver communications, process payments, monitor uptime, or support the product. We may also disclose information when required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale.
Data retention
We retain data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Customers may request deletion of their account data, subject to any legal or operational retention requirements.
Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No system is perfect, but we aim to handle customer data carefully and limit access to what is needed to run and support the service.
Your choices
You may request access to, correction of, or deletion of your information by contacting us. Customers remain responsible for the lawfulness of the data they connect to Nudgora and for using the service in compliance with applicable privacy and communications laws.
International data handling
Nudgora and its service providers may process information in jurisdictions other than your own. Where required, we take reasonable steps to protect information transferred across borders.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date and, where appropriate, by providing additional notice.
Contact
Questions about this Privacy Policy can be sent to [email protected].